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Documentation Index

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Tripadvisor Experiences makes your activities bookable directly from your Tripadvisor business listing. The Sailia integration syncs availability and pulls bookings into your dashboard. Tripadvisor Experiences runs on the same connectivity as Viator, but suppliers sometimes manage products separately. If you have a Tripadvisor Experiences account, follow this guide.

Before you start

You’ll need:
  • An active Tripadvisor Experiences supplier account
  • API connectivity enabled (you may need to open a support ticket with Tripadvisor)
  • Your Tripadvisor product IDs

Connect Tripadvisor

1

Find your product codes

Log in to your Tripadvisor Experiences dashboard and open each product. Copy the Experience ID / Product Code for each one you want to connect.
2

Open the Sailia Integrations dashboard

Go to Settings → Integrations in Sailia and select Tripadvisor.
3

Map your products

For each product, click Add Product Mapping, paste the Tripadvisor product code, and save.
4

Confirm with Tripadvisor

Some accounts need a support ticket to activate API connectivity. If asked, open a ticket with Tripadvisor requesting activation for “Sailia connectivity”.

What syncs

  • Availability updates in real time
  • Bookings appear in your bookings dashboard
  • Capacity is shared with all other sales channels

Viator integration

Connect Viator if you sell through there too.

OTA integrations

See all supported OTAs.