GetYourGuide integration

Sync availability and receive bookings from GetYourGuide directly into your Sailia dashboard.

The GetYourGuide integration lists your Sailia activities on the GetYourGuide marketplace. Once connected, availability is synced in real time and bookings flow back into Sailia automatically.

See OTA integrations for an overview of all supported marketplaces.

Before you start

You’ll need:

• A live GetYourGuide supplier account
• At least one product set up in your GYG supplier dashboard
• Access to your Sailia Integrations settings

Connect GetYourGuide

1. Get your External Product IDs

   Log in to your GetYourGuide supplier account and open each product you want to connect. Copy the External Product ID from the product settings. You’ll need one ID per product you want to sync.

2. Open the Sailia Integrations dashboard

   In Sailia, go to Settings → Integrations and find GetYourGuide in the list.

3. Map your products

   For each Sailia product you want to sync, click Add Product Mapping, paste the GetYourGuide External Product ID, and save. Availability sync and booking import begin immediately.

4. Notify GetYourGuide (if needed)

   Some supplier accounts need GetYourGuide to enable the connection on their end. If prompted, email your GYG account manager to confirm you’re connecting via Sailia.

What syncs

Once connected:

• Availability is pushed to GetYourGuide whenever it changes in Sailia
• Bookings made on GetYourGuide appear in your bookings dashboard with the GYG channel tag
• Capacity is shared — a GYG booking reduces spots available across all channels

Managing GYG bookings

GetYourGuide bookings behave like any other booking in Sailia. You can:

• View participants and contact details
• Apply refunds and rescheduling where your refund policy allows
• See them in financial exports tagged with the GYG source

Related guides

OTA integrations

See all supported OTAs.

Managing bookings

View GYG bookings alongside others.