Upsells at checkout

Offer shop products like logbooks, drinks, or equipment as upsells during the booking flow.

Upsells let you offer extra items — logbooks, drinks, equipment, merchandise — right at checkout. Customers see them after they pick a session and can add them to the basket with a single click. It’s a quick way to increase basket size and make sure customers turn up with everything they need.

Upsells reference shop products. Add-ons are a different concept — they’re optional extras tied to a session and aren’t tracked in your shop inventory.

How upsells differ from add-ons

Feature	Upsells	Add-ons
What they are	Shop products attached to a session	Optional extras specific to a session
Inventory	Tracked in shop stock	Not stock-tracked
Where they appear	At checkout, after the customer picks a ticket	Inside the booking flow, often per-person
Best for	Branded merch, food, drinks, books	Lunch, kit upgrades, insurance, transport

Add upsells to a session

1. Open the session

   Go to Products → Sessions and open the session you want to add upsells to.

2. Open the Upsells tab

   Inside the session editor, switch to the Upsells tab.

3. Pick the shop products

   Click Add, then select up to three shop products to offer alongside this session — logbooks, water bottles, branded merch, refreshments, and so on.

4. Save

   Save the session. The upsells appear at checkout automatically.

At checkout

When a customer adds the session to their basket, the upsells appear under the session as suggested items. Each has an Add button — one click puts it in the basket alongside the booking. Customers can adjust quantities or remove upsells before paying.

When upsells work best

• Small extras customers might forget: water, snacks, sun cream.
• Course materials: logbooks, training manuals.
• Branded merch: T-shirts, caps, stickers.
• Equipment add-ons that wouldn’t fit as a per-person add-on: a single set of binoculars, a shared mat.

Stock and pricing

Upsells use the same stock counts as the underlying shop product. If a logbook is out of stock, the upsell stops appearing at checkout until you restock it. Pricing comes from the shop product — discount codes that cover shop products apply as normal.

Related guides

Shop products

Set up the products you’ll offer as upsells.

Activities and add-ons

Use add-ons for per-session extras.

Discount codes

How discounts apply to upsell items.